Shipping Policy
Thank you for shopping with 5K VISION HUB LLC. We are committed to delivering your sunglasses quickly, securely, and reliably. Please review our shipping policy below.
Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive an email confirmation with tracking information once your order has been shipped.
Shipping Methods & Delivery Times
Within the United States
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
(Delivery times are estimates and may vary based on location and carrier delays.)
International Shipping
We currently do not offer international shipping.
(We are working on expanding our global reach in the near future.)
Shipping Rates
Standard Shipping: $4.99 (Free on orders over $50)
Express Shipping: Calculated at checkout based on destination
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
You can use this number to track your package directly on the carrier’s website.
Lost or Damaged Packages
If your order is lost, stolen, or arrives damaged, please contact us within 7 days of delivery at:
Email: [email protected]
Phone: (863) 315-9738
We will work with the shipping carrier to resolve the issue and provide a replacement or refund if appropriate.
Delivery Address Accuracy
Please ensure your shipping address is complete and accurate.
We are not responsible for delayed or lost shipments due to incorrect addresses provided by the customer.